Terms of Service

Last updated: January 1, 2025

These terms govern your use of Dishpad. By accessing or using our platform, you agree to be bound by these terms.

1. 1. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the security of your credentials.

2. 2. Use of Service

You agree to use Dishpad only for lawful purposes related to restaurant management. Misuse, abuse, or unauthorized access is prohibited.

3. 3. Subscriptions & Billing

Paid plans are billed in advance on a monthly or annual basis. You may cancel at any time, and your access will continue until the end of the billing period.

4. 4. Intellectual Property

All content, code, and branding on Dishpad are owned by Dishpad GmbH. You retain ownership of your restaurant data and content.

5. 5. Data & Privacy

Your use of Dishpad is also governed by our Privacy Policy. We take data protection seriously and comply with applicable regulations.

6. 6. Limitation of Liability

Dishpad is provided 'as is.' We are not liable for indirect damages, lost profits, or service interruptions beyond our reasonable control.

7. 7. Termination

We may suspend or terminate accounts that violate these terms. You may delete your account at any time from your settings.

8. 8. Governing Law

These terms are governed by the laws of Germany. Any disputes shall be resolved in the courts of Berlin.

9. Acceptable Use Policy

You may not use Dishpad to transmit spam, harmful content, or engage in activities that disrupt the service or violate the rights of others.

10. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution through good-faith negotiation before pursuing formal legal proceedings.

Service Level Agreement

Dishpad commits to 99.9% uptime for Professional plans and 99.99% for Enterprise plans. If we fall short, you may be eligible for service credits. Enterprise customers receive a detailed SLA document upon onboarding.

Questions?

Contact our legal team at legal@dishpad.com. legal@dishpad.com

Dishpad - Restaurant Management Software